A Streamlined Source of Information for Higher Education

Yale University

Have you ever dealt with the frustrating process of managing multiple websites that fall under the same organization? Our clients at Yale University found themselves in that exact situation: handling over 40 different websites, each with its own design and content.

Services

  • Advisory & Support Services
  • Branding
  • Strategic Planning
  • User Experience
  • Website Design

Challenge

The goals and priorities of Yale University’s staff differed from one department to the next, leading to the creation of multiple websites and making it challenging to easily access information. Without one uniform source to turn to, frustration around managing the dozens of different systems mounted. 

Solution

Through a robust user research process that included stakeholder interviews and focus groups, U.Group set out to collapse thousands of web pages into a single, streamlined center of information for all university employees and students. We built the new your.yale.edu in Drupal, an open-source content management system that allows for the creation of complex relationships between related data and content, to give our client the necessary flexibility and security to manage the site confidently.

Result

Now Yale has a single, streamlined web presence. The site not only emulates the school’s storied brand, it’s now an easy-to-manage, catch-all resource for employees and students alike. 

U.Group was very professional and sensitive to dealing with different organizations with competing agendas, driving toward solutions. They delivered client satisfaction that I have rarely experienced…