U.Group’s account managers are responsible for making sure our teams have the resources they need to deliver on client objectives.
As a Senior Account Manager, Jason Talley brings more than a decade of experience to the Delivery team. With a background in recruiting, human resources, and training, Jason takes an empathetic and people-first approach to managing internal priorities, client relationships, and team dynamics. Read on to learn more about his background, hobbies, and more.
Describe yourself in three words.
JT: Reserved, attentive, good-humored.
How do you define success in your role? What has been one of your biggest wins?
JT: I define success in the following ways for program and project management:
- The team, client, and stakeholders are aligned on expectations
- We’re delivering on what we set out to do on time and on budget
- Our deliverables meet and exceed expectations
- The team is empowered, motivated, and having fun
- We add value and avoid scope creep
- We learn from mistakes
A great win last summer was when U.Group won the recompete of our Office of Justice Programs contract. It was an all-hands-on-deck effort to win the recompete, and it was amazing seeing everyone in the zone and supporting this effort. I had the great honor of working on the recompete strategy, working with our teaming and strategic partners on a pitch presentation, and witnessing our Experience and Creative teams in action.
Who or what inspires you, and how?
JT: My 4-year-old nephew inspires me. Seeing his little mind in action is astonishing. His asking “Uncle Jason, how was your day?” often brings levity and perspective when I’ve had a long or not so great day.
Do you have a hobby that influences your professional work?
JT: My expensive hobby is technology—primarily tech gadgets. Whether it be home automation, autonomous vehicle technology, or the latest in computer hardware, I love keeping up on cutting-edge tech and experiencing where technology takes us in the future.
Earlier in my career I was an IT recruiter, which meant I had to keep up with the latest trends in information/cybersecurity and software development. I loved being able to talk shop with professionals in the field even though I was not a practitioner. To this day, I still fix and build computers in my spare time.
Before working at U.Group, what was the most unusual or interesting job you’ve ever had?
JT: My first job while in high school was working at a grocery store. I did everything from bagging groceries, cashiering, and stocking the shelves to wearing the mascot uniform (those things get HOT on the inside). The biggest takeaway from that experience was learning what customer service meant. It honed my ability to speak to strangers and taught me that although the task might appear menial, it’s part of the more extensive system of moving parts.
What is something few people know about you?
JT: 私は少し日本語を話し、書き、読みます。 (I speak, write, and read some Japanese.)
Where is your favorite place in the world, and why?
JT: My apartment. It has every comfort I need. It’s quiet when I need to recharge, and it’s excellent for game or movie nights with friends and family.